Before using Zoran Bet, check your eligibility, the rules for your chosen product and any payment or bonus conditions. These Terms and Conditions explain user obligations and the checks that may affect Ethiopian players.
1. Acceptance of These Terms
By accessing, registering with, logging into or using Zoran Bet, you agree to these terms. If you do not agree, stop using the site. Terms may change when rules, services, promotions, payment methods or legal requirements change. The latest terms published at /terms-and-conditions are the active terms; review them before further use.
2. Eligibility and Age Restrictions
You must meet the legal minimum age for betting and gaming in your jurisdiction and any local eligibility requirements. Age, identity, address, phone number, payment ownership or other details may be checked before full access, bonuses, deposits, withdrawals or account reopening. Read the Age Restriction Policy and State / Regional Restrictions; availability does not itself establish eligibility.
3. Account Registration and User Information
Step 1: Use Zoran Bet registration and provide accurate, current information. Required account-holder information may include your name, phone number, email, date of birth, address, payment details and identity documents.
Step 2: Keep one account unless expressly permitted otherwise; never register for another person. Step 3: Keep credentials private, update changed details and use Zoran Bet login for access. You are responsible for activity through your account, subject to applicable law. See the Privacy Policy for data handling.
4. Account Security and Login Responsibility
Protect your password, device, SIM card, email, payment wallet and other access credentials. Zoran Bet should never ask you to share passwords publicly or with third parties. Check the domain against established official communications, not an unsolicited message. Report suspicious activity, unauthorized access, lost login details or possible fraud through Contact Us.
5. Website, App and Service Availability
Access may be provided through the website, mobile browser, app or other official channels. For installation, use the official Zoran Bet app page; avoid APK files from unknown sources. Compare available functions and mobile compatibility before choosing an access method.
Maintenance, technical faults, provider downtime, payment interruptions, odds-feed delays, network problems or security checks may interrupt service. Consult Zoran Bet open now for availability information. Unless stated otherwise, support hours, promotion deadlines and operational notices use Ethiopian Time (EAT).
6. Betting Rules
- Check the selection, stake and odds on your bet slip before confirming. Odds may change until confirmation.
- A bet is accepted only when confirmed by the system. A stalled screen is not proof of acceptance.
- Rejected, cancelled or voided bets may have stakes returned under the applicable betting rules.
- Incorrect odds, technical errors, duplicate bets, system abuse or suspicious activity may trigger settlement review.
- Final settlement may depend on official data providers, event organizers and Zoran Bet rules.
Review the product rules for Zoran Bet sport betting, Zoran Bet live and Zoran Bet football. No outcome or winnings are guaranteed.
7. Live Betting, Keno and Games
Live betting, Zoran Bet keno and Zoran Bet games may have separate timing, settlement, round-cancellation, payout and technical rules. Read the rules inside each product before playing. Outcomes, acceptance and payouts may depend on the official game system, provider rules, RNG or certification data where applicable, and published product terms. This does not assert that any particular product is certified.
8. Bonuses and Promotions
Bonuses, free bets, promo codes, cashback and odds boosts have offer-specific bonus terms. Before using a Zoran Bet bonus code, check eligibility, start and end dates, minimum deposit or stake, wagering requirements, qualifying markets or games, maximum bonus amount, maximum winnings from bonus funds and withdrawal limits.
Compare wagering obligations and expiry dates, not just the advertised amount. Bonus abuse is prohibited. An offer may be cancelled or changed only where its promotion rules and applicable law allow.
9. Deposits, Withdrawals and Payment Rules
Use only supported payment methods. Payment authorization, transaction limits, processing time and fees may vary by method, account status, verification level, risk review and provider availability.
Step 1: Compare displayed fees, limits and ownership requirements before depositing. Step 2: For a withdrawal, check your balance and any unfinished bonus wagering. Step 3: Submit through the official payment interface and retain the transaction record. Withdrawal rules may require identity verification, payment ownership checks, wagering completion, fraud screening, anti-money-laundering review or other compliance checks. Submission is not a promise of immediate payment.
10. Verification, KYC and Compliance Checks
Customer due diligence and KYC requirements may involve identity, age, address, payment ownership, source of funds or account activity. Depending on accepted evidence, requests may include an ID or passport, proof of address, payment confirmation, a selfie check or other legally acceptable evidence. Confirm accepted documents before submitting them securely. Incomplete verification may restrict deposits, bonuses, betting, withdrawals or account access under applicable rules.
11. Prohibited Use and Account Abuse
The following may lead to rejected bets, cancelled bonuses, withheld withdrawals pending lawful review, account review, suspension or closure:
- Underage use, false registration information or unauthorized multiple accounts;
- Using another person’s payment method, bonus abuse, collusion, fraud or chargebacks;
- Bots, scripts, automation, scraping or exploiting errors, bugs or incorrect odds;
- Money laundering, suspicious transactions or bypassing regional restrictions;
- Abusive behavior toward support staff.
Any action remains subject to applicable rules and law; suspicion alone does not establish wrongdoing.
12. Account Suspension, Blocking and Closure
Zoran Bet may temporarily restrict, suspend, block or close accounts for suspected fraud, failed verification, responsible gaming requests, legal restrictions, payment disputes, security issues, duplicate accounts, bonus abuse, prohibited locations or breaches of these Terms. Treatment of unsettled bets and balances remains subject to applicable rules and law. You may request closure or responsible gaming limits through official support; see Responsible Gaming.
13. Responsible Gaming
Betting is entertainment, not income or a solution to financial problems. Set affordable money and time limits, avoid chasing losses, and stop if gambling causes stress, debt, conflict or loss of control. Deposit limits, time-outs, self-exclusion or account closure may be available. Check Responsible Gaming and ask support which responsible betting measures apply to your account.
14. Legal Status, License and Regulation
Use is subject to applicable Ethiopian laws and regulations and the operator’s terms. Verify current operator identification, licensing and regulatory status through Legal Status in Ethiopia, License & Regulation and About Us. Check the competent authority’s latest information where needed. These terms do not establish a licence, regulatory approval or compliance with every local requirement.
15. Privacy, Cookies and Data Use
Personal data, account information, cookies and tracking technologies are handled according to the Privacy Policy and Cookie Policy. Review these policies for data protection and privacy information, including purposes of processing and available choices. Send sensitive records only through secure official channels.
16. Limitation of Liability and Disclaimer
Except where applicable law says otherwise, Zoran Bet is not responsible for losses caused by user error, poor internet connection, device issues, third-party payment delays, force majeure events, incorrect information supplied by users or account misuse. These limitations do not override mandatory consumer protection rights. Read the Disclaimer for further information.
17. Complaints and Contact
Use Contact Us for account issues, bet settlement, withdrawals, bonus disputes, verification, responsible gaming or technical problems.
Step 1: Describe the issue and the outcome you seek. Step 2: Include your username, phone or email, date, transaction or bet ID, and relevant screenshots or support messages. Step 3: Retain the response and ask for the complaint-handling procedure or escalation route if unresolved. Never publish passwords or sensitive documents in public channels; provide verification evidence only through a confirmed secure channel.
Author: Saba Mulugeta
Saba evaluates customer support and complaint information for betting brands. She verifies listed channels, opening hours, language availability, and the context of test responses. A single interaction is never treated as proof of permanent service quality, and unresolved questions remain visible.